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Acknowledgement Report and Remittance Advice Reminders

For All Submitters

EDI Support Service (EDISS) retains acknowledgement report and remittance advice data for 30 days. If a provider who is registered with a vendor in EDISS Connect needs an acknowledgement report/remittance advice reposted during this 30-day timeframe, they should first check with their vendor. If the vendor needs it reposted to their vendor mailbox, either the vendor or provider may request the repost by calling or emailing EDISS.

Note: If the acknowledgement report/remittance advice content contains more than one provider's information, EDISS will require the repost request come from the vendor.

The following options are available for obtaining remittance advice information:

Iowa Medicaid Providers - The Iowa Medicaid Web Portal can be used for downloading remittances, response transactions, and acknowledgement reports indicating the status of the submitted transaction. User documentation for all acknowledgement reports is available at

Medicare - Providers registered for Electronic Remittance Advice (ERA) can download the remittance advice from a Billing Service/Clearinghouse or directly through a Network Service Vendor, as established through Registration and Connectivity set up.

Per CMS direction in Change Request (CR) 10151, Noridian cannot revert remittance back to the Standard Paper Remittance Advice (SPR) once a provider has registered to receive ERA.

Part A providers that remove ERA will have the option of viewing their Remittance Advice information in the Noridian Medicare Portal (NMP) as single-line Remittance Advice only. For more information on NMP registration and functionality, please visit The claim-level remittance information is available using the Direct Data Entry (DDE) system. The only way to obtain the full remittance advice again would be to add the 835 transaction back into the EDISS Connect account.

Part B providers that remove ERA will only be able to view their full Remittance Advice in the NMP. To view a Remittance Advice in NMP, providers will need to register for the NMP full remittance advice access. For more information on NMP registration and functionality, please visit

Message Sent:
June 1, 2021