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What's New

EDISS Ends Support of Modem Technology
For All Direct Submitters
 
Noridian Healthcare Solutions (NHS) has completed its efforts to sunset support of modem technologies.
 
NHS no longer supports modem functionality as of October 1st, 2018.
 
All providers or vendors that were previously using a modem for connectivity, must now be using a Network Service Vendor (NSV).
 
For those that have not yet made the switch to an NSV, a listing of NSVs conducting business with NHS can be found here.
 
NOTE: NHS and EDISS cannot assist with making this decision for your organization. We encourage your facility to research and determine which Network Service Vendor fits with your unique needs.

 

EDISS Medical Documentation Exchange Survey
For All Direct Submitters
 
Noridian Healthcare Solutions (NHS) continually searches for opportunities to improve document exchange to benefit claims processing and supporting activities. As we continue to work with the Centers for Medicare and Medicaid Services (CMS) to enhance the esMD process, we also want to develop and create additional methods that allow you to submit documentation in an electronic format.
 
NHS EDI Support Services would like you to take a few minutes to complete our survey regarding the future of Medical Documentation Exchange. Your input is very valuable and we greatly appreciate your participation. https://www.surveygizmo.com/s3/4532005/NHS-Electronic-Medical-Documentation.
 
If you have questions around NHS Electronic Medical Documentation, please email NHSDocExchange@noridian.com.

Production Alerts

Remittance Advice Delay — 10/10/2018 – Resolved
For Medicare Part A, Medicare Part B and Iowa Medicaid Submitters

The remittance advice delay for October 10, 2018, has been resolved. Remittances for the regions below are now available for retrieval.

Medicare Part A: JE and JF
Medicare Part B: AK, AZ, ID, MT, OR, SD, UT, WA
Commercial: Iowa Medicaid

 

Report Delivery Delay — 10/5/2018 – Resolved
For All Medicare Submitters

EDI Support Services experienced a file processing delay impacting Medicare files submitted between October 4, 2018, at 6:00 PM (CST) and October 5, 2018, at 8:30 AM (CST). Reports for these files are delayed.

EDISS will send a notification once the issue is resolved and we are within our normal processing timeframes. EDISS apologizes for any inconvenience this may have caused.

Report Delivery Delay — 10/3/2018 – Resolved
For All Medicare Submitters

EDI Support Services experienced a file processing delay impacting Medicare files submitted between October 2, 2018, at 6:00 PM (CST) and October 3, 2018, at 8:45 AM (CST). Reports for these files are delayed.

EDISS will send a notification once the issue is resolved and we are within our normal processing timeframes. EDISS apologizes for any inconvenience this may have caused.

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