Skip to content | Skip to navigation

What's New

EDISS to End Support of Modem Technology
For All Direct Submitters
With technology and connectivity advancements through the years, modem technology has outlived its relevancy within the Healthcare industry. Noridian Healthcare Solutions (NHS) has begun its efforts to sunset support of modem technologies.
NHS will no longer support modem functionality after October 1st, 2018.
Any provider or vendor who utilizes modems for connectivity and data exchange with Noridian will need to find alternative methods for this transfer. To learn more about this effort, click here.
NOTE: NHS and EDISS cannot assist with making this decision for your organization. We encourage your facility to research and determine which Network Service Vendor fits with your unique needs.


EDISS Remittance Advice Process Change
Based on recent CMS direction involving suppression of Standard Paper Remittance Advice (SPR) outlined in Change Request (CR) 10151, EDI Support Services (EDISS) is implementing a process change for Medicare 835 Remittance Advice recipients.
CR10151 eliminates the issuance of SPRs to providers/suppliers who have been receiving Electronic Remittance Advice (ERA). More details around the CR can be found here:
Part B providers are encouraged to register for the full remittance advice option in NMP. For more information on NMP registration and functionality, please visit

Production Alerts

Claim Processing Issue – 5/15/2018 – Resolved
For All Medicare Part A and B Providers

The processing delay EDI Support Services (EDISS) experienced impacting a subset of 837 files submitted on May 11, 2018, has been resolved. 999 and 277CA reports for these files have been delivered.

Remittance Advice Delay Identified – 5/10/2018 – Resolved
For All Medicare Part A and B Providers

The remittance advice for all Medicare Part A and B lines of business for May 11, 2018, are delayed.

Processing Delay – 5/10/2018 – Resolved
For All Medicare Part A and B Submitters

EDI Support Services (EDISS) is experiencing a processing delay that is impacting all Medicare Part A and Medicare Part B inbound claim files submitted on May 10, 2018, starting at 3:00 pm (CST) to current. This is causing a delay in 277CA report delivery.

Production Alert Archives





Current System Status


View upcoming workshops


Quick Links

Scheduled Maintenance Downtime
for HIPAA Production Line