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Selecting Direct vs. a Vendor in Connect

For All Submitters

EDISS has come across Provider Connect accounts where both 'I will' and a Vendor are selected for an 837 Claim Submission transaction, but the provider has not tested the direct request. See below for clarification on these options to ensure correct electronic transaction registration.

  • I will and/or: Providers should check only if submitting/receiving transactions directly
  • Add Vendor: Providers should select if using a vendor for transactions
    • Select Add Vendor
    • Type the vendor name or Submitter ID
    • Highlight the vendor and click add

Message Sent:
February 2, 2021