EDI Support Services

March 7, 2017

Scheduled Distribution


Still Using the Old-Fashioned Modem?

For All Dial-Up Submitters

Modem technology is nearing end of life within the Healthcare industry and many Submitters are not aware of this user-friendly and affordable connectivity option available to them via a Connectivity Vendor. Connectivity Vendors provide their customers with an SFTP connection to EDISS.

A listing of Connectivity Vendors can be found on www.edissweb.com under the Software/Connectivity page. We encourage your facility to research and consider if there is a Connectivity Vendor that would fit well with your unique needs.


Importance of Verifying Your EDISS Connect Registration Information

For All Submitters

EDISS Connect is the enhanced online registration and testing tool found at https://connect.edissweb.com/.  Your EDISS Connect Account Profile fax number and email address will be used for Production credential distribution and password resets for the ongoing EDISS Gateway transition. EDISS expects Submitters to:

Taking the above action will ensure that new Gateway credentials are received and electronic transaction processing is not interrupted. Instructions on making EDISS Connect profile updates can be found at www.edissweb.com.


Special Character Usage

For All Submitters

EDISS occasionally receives a file containing special characters within the data that are also being used as a delimiter in EDISS response reports. In an effort to assist Submitters in avoiding unnecessary report file delays, EDISS encourages Submitters to avoid using the following characters in their element data:

CHARACTER

NAME

DELIMITER

*

Asterisk

Data Element Separator

^

Carat

Repetition Separator

:

Colon

Component Element Separator

`

Tilde

Segment Terminator


EDI Support Services Contact Information:

Electronic Data Interchange Support Services (EDISS) is the EDI solution for various healthcare payers. EDISS exchanges electronic data for both Medicare and commercial business.

LOB

STATES

PHONE

Jurisdiction E (JE) Part A and B

CA, NV, HI, Guam, American Samoa, Northern Mariana Islands

855-609-9960

Jurisdiction F (JF)
Medicare A and B

AK, AZ, ID, MT, ND, OR, SD, UT, WA, WY

877-908-8431

Blue Cross/Blue Shield

ND, WY

800-967-7902

Medicaid

ND, IA

800-967-7902

WSI, Vision and Dental

ND

800-967-7902

Fax:

EMail:

Website:

1-701-277-7850

support@edissweb.com

www.edissweb.com

This distribution is sent to subscribers wishing to receive the latest Electronic Data Interchange (EDI) updates. Direct all questions regarding the content of this Email to EDISS. Contact information is provided at the bottom of this document. Do not reply to this Email.

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