EDI Support Services

April 3, 2018

Scheduled Distribution


EDISS to End Support of Modem Technology

For All Modem Users

With technology and connectivity advancements through the years, modem technology has outlived its relevancy within the Healthcare industry. Noridian Healthcare Solutions (NHS) has begun its efforts to sunset support of modem technologies.

NHS will no longer support modem functionality after October 1st, 2018.

Any provider or vendor who utilizes modems for connectivity and data exchange with Noridian will need to find alternative methods for their connectivity.

Many submitters who still utilize modems may not be aware of the alternative connectivity options available to them. Network Service Vendors (NSVs) offer many affordable, user-friendly connectivity options which allow submitters to utilize a secure SFTP internet connection for file transfers.

A listing of Network Service Vendors conducting business with NHS can be found by going to www.edissweb.com, selecting your state, and clicking the link at the end of the EDISS to End Support of Modem Technology article under the What’s New section. NHS has worked with this community to highlight their offerings and price points. Selecting the individual links will take you to each of their respective websites for this information.

NHS and EDISS cannot assist with making this decision for your organization. We encourage your facility to research and determine which Network Service Vendor fits with your unique needs.

NOTE: If your facility already submits directly with an NSV or utilizes a Clearinghouse or Billing Service, your submission method will not need to change.


EDISS Password Criteria Reminder

For All Submitters

Passwords for all EDISS system including, but not limited to, EDISS Connect, SSPR, and the new EDISS Gateway shall follow the following password criteria:


PC-Print Quarterly Update Available

For Medicare Part A Submitters

An updated version of PC-Print is currently available for download at http://www.edissweb.com/cgp/software/pcprint.html. For further assistance with software updates, please contact EDI Support Services (EDISS).


ABILITY|PC-ACE Quarterly Update

For All ABILITY|PC-ACE Users

An updated version of the HIPAA-compliant ABILITY|PC-ACE software, NHS 18.02, is now available for download from the EDI Support Services website at www.edissweb.com.

An update to ABILITY|PC-ACE is available every quarter (i.e., January, April, July and October). Updating quarterly is important to ensure edits, codes and other information is current within the ABILITY|PC-ACE program. The update installation may either be run from the website or saved to your local computer or network.

ATTENTION: If saving the update to your local computer or network, DO NOT save the update file in the current WINPCACE folder on the drive where ABILITY|PC-ACE is installed. Doing so will cause loss of data to any information you have saved within ABILITY|PC-ACE.


EDI Support Services Contact Information:

Electronic Data Interchange Support Services (EDISS) is the EDI solution for various healthcare payers. EDISS exchanges electronic data for both Medicare and commercial business.

LOB

STATES

PHONE

Jurisdiction E (JE) Part A and B

CA, NV, HI, Guam, American Samoa, Northern Mariana Islands

855-609-9960

Jurisdiction F (JF)
Medicare A and B

AK, AZ, ID, MT, ND, OR, SD, UT, WA, WY

877-908-8431

Blue Cross/Blue Shield

ND, WY

800-967-7902

Medicaid

ND, IA

800-967-7902

WSI, Vision and Dental

ND

800-967-7902

BCBSWY Dental

WY

800-967-7902

Fax:

EMail:

Website:

1-701-277-7850

support@edissweb.com

www.edissweb.com

This distribution is sent to subscribers wishing to receive the latest Electronic Data Interchange (EDI) updates. Direct all questions regarding the content of this Email to EDISS. Contact information is provided at the bottom of this document. Do not reply to this Email.

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