EDI Support Services

April 4, 2017

Scheduled Distribution


Resetting Your Gateway Password on Your Own

For All New Gateway Submitters

EDI Support Services (EDISS) offers a Self-Service Password Reset (SSPR) portal to manage EDISS Gateway credentials. The Self-Service Password Reset (SSPR) portal allows submitters to reset and unlock their passwords without requiring a call to EDISS. If you are having trouble using the site to reset your password, EDISS has provided a document with helpful tips to try that can be found at http://edissweb.com/docs/shared/password-management.pdf.  


PC-ACE Pro32 Quarterly Update

For All PC-ACE Pro32 Users

An updated version of HIPAA-compliant PC-ACE Pro32 software, NAS17.02, is available for download from the EDI Support Services website at www.edissweb.com.

An update to PC-ACE Pro32 is available every quarter (i.e., January, April, July and October). These updates are important to do quarterly in order for your PC-ACE Pro32 program to stay current. The update may be run immediately or saved to your PC. Remember, this update file should not be saved in the current WINPCACE folder on the drive where the PC-ACE Pro32 is installed.


PC-Print Quarterly Update Available

For Medicare Part A Submitters

An updated version of PC-Print is currently available for download at http://www.edissweb.com/cgp/software/pcprint.html. For further assistance with software updates, please contact EDI Support Services (EDISS).


Medicare Remit Easy Print

For All Medicare Part B Submitters

For the most current version of Medicare Remit Easy Print (MREP), visit http://www.edissweb.com/cgp/software/. This link will bring you to the cms.gov downloads webpage. For further assistance with software updates, please contact EDISS.


EDI Support Services Contact Information:

Electronic Data Interchange Support Services (EDISS) is the EDI solution for various healthcare payers. EDISS exchanges electronic data for both Medicare and commercial business.

LOB

STATES

PHONE

Jurisdiction E (JE) Part A and B

CA, NV, HI, Guam, American Samoa, Northern Mariana Islands

855-609-9960

Jurisdiction F (JF)
Medicare A and B

AK, AZ, ID, MT, ND, OR, SD, UT, WA, WY

877-908-8431

Blue Cross/Blue Shield

ND, WY

800-967-7902

Medicaid

ND, IA

800-967-7902

WSI, Vision and Dental

ND

800-967-7902

Fax:

EMail:

Website:

1-701-277-7850

support@edissweb.com

www.edissweb.com

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