EDI Support Services

May 1, 2018

Scheduled Distribution


ND Medicaid 835 EDISS Gateway Transition

For All North Dakota Medicaid Submitters

Effective June 4, 2018, any North Dakota Medicaid (NDMCD) submitter still retrieving their 835 transactions from the legacy EDI Support Services (EDISS) gateway will need to transition this retrieval to the EDISS gateway which is currently used to submit claims electronically.

Credentials for this gateway were previously issued to your organization in 2017. If you need assistance obtaining those credentials, please read below:


Connect Transaction Updates

For All Submitters

When making adjustments in EDISS Connect, no notification will be sent once a transaction has been moved to production. Providers will need to monitor their EDISS Connect account for the production status, which can be located by selecting Manage Transactions.

Status

Transaction

Definition

Pending Testing Approval

837

No testing was needed and transaction is waiting to be set up by EDISS

Testing Required

837

A test file must be sent containing at least 10 claims and pass before the transaction will be moved to production

Testing Completed - Approved

837

Transaction has been moved to production and production claims can be sent

Testing Not Required

270, 276, 835

Transaction is waiting to be set up by EDISS

Completed

270, 276, 835

Transaction has been moved to production

NOTE: The time frame for transactions to be set up is 7-10 business days from when the transaction was selected in EDISS Connect. If you are a new provider, it will be 7-10 business days from the date the EDI Enrollment Form was approved.


EDISS Password Criteria Reminder

For All Submitters

Passwords for all EDISS system including, but not limited to, EDISS Connect, SSPR, and the new EDISS Gateway shall follow the following password criteria:


EDI Support Services Contact Information:

Electronic Data Interchange Support Services (EDISS) is the EDI solution for various healthcare payers. EDISS exchanges electronic data for both Medicare and commercial business.

LOB

STATES

PHONE

Jurisdiction E (JE) Part A and B

CA, NV, HI, Guam, American Samoa, Northern Mariana Islands

855-609-9960

Jurisdiction F (JF)
Medicare A and B

AK, AZ, ID, MT, ND, OR, SD, UT, WA, WY

877-908-8431

Blue Cross/Blue Shield

ND, WY

800-967-7902

Medicaid

ND, IA

800-967-7902

WSI, Vision and Dental

ND

800-967-7902

BCBSWY Dental

WY

800-967-7902

Fax:

EMail:

Website:

1-701-277-7850

support@edissweb.com

www.edissweb.com

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