EDI Support Services

December 5, 2017

Scheduled Distribution


MLN Matters Number: MM10151
For All Medicare Submitters

Effective February 14, 2018, Medicare Contractors will no longer be permitted to send Standard Paper Remittance Advice (SPRs) and Electronic Remittance Advice (ERA) concurrently to providers who have been receiving ERA transactions for 45 days or more. Please review the article on CMS.gov for more information regarding this new guideline: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNMattersArticles/Downloads/MM10151.pdf


Utilizing the Gateway SSPR for Password Resets

For All Submitters

EDI Support Services (EDISS) has implemented an update to the Gateway Self-Service Password Reset (SSPR) that has enabled the use of the “Forgot password?” option.

If your Gateway password expires or has been forgotten, you no longer need to give EDI Contact Center a call. The “Forgot password?” option can be used to gain access to the account. To access the Gateway SSPR, visit https://accountmgt2.edissweb.com

For assistance on how to utilize this feature, visit http://www.edissweb.com/docs/shared/transition/forgot-username-password.pdf


EDISS Connect Login 60-Day Reminder

For All EDISS Connect Users

Passwords for the EDISS Connect website expire after 60 days of inactivity.  If you are needing to access your EDISS Connect account to make an update to how you are registered with EDISS and it has been longer than 60 days since your last login, contact the EDI Contact Center for assistance.


EDI Support Services Contact Information:

Electronic Data Interchange Support Services (EDISS) is the EDI solution for various healthcare payers. EDISS exchanges electronic data for both Medicare and commercial business.

LOB

STATES

PHONE

Jurisdiction E (JE) Part A and B

CA, NV, HI, Guam, American Samoa, Northern Mariana Islands

855-609-9960

Jurisdiction F (JF)
Medicare A and B

AK, AZ, ID, MT, ND, OR, SD, UT, WA, WY

877-908-8431

Blue Cross/Blue Shield

ND, WY

800-967-7902

Medicaid

ND, IA

800-967-7902

WSI, Vision and Dental

ND

800-967-7902

BCBSWY Dental

WY

800-967-7902

Fax:

EMail:

Website:

1-701-277-7850

support@edissweb.com

www.edissweb.com

This distribution is sent to subscribers wishing to receive the latest Electronic Data Interchange (EDI) updates. Direct all questions regarding the content of this Email to EDISS. Contact information is provided at the bottom of this document. Do not reply to this Email.

Some of the provider information contained on the EDISS email distribution is copyrighted by the American Medical Association and the American Dental Association. This includes items such as CPT codes and CDT codes. Information contained within this distribution is not intended to be republished or shared with Trading Partners who are not customers of EDI Support Services. Any unauthorized use, disclosure, distribution or copying is prohibited. Due to different email settings, attachments may appear with this email. Please ignore any attachments that are included with this email. EDISS uses Total OnBoarding to gather the most current email contact listing of our Trading Partner community. If you wish to unsubscribe from EDI Support Services' Email Distribution, click here.