Skip to content | Skip to navigation


Email buttonBecome an EDISS Email Subscriber

 

Be the first to receive monthly education, holiday and/or building closure notifications, and special announcements. Take a moment to confirm and remind staff within your organization to review and take advantage of these high value emails available. Join Now

 

Production Alerts

Title Submitters Affected Description
Medicare Part B Remittance Advice Delivery Delay - Resolved 10/07/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for OR for 10/07/2020.
277CA Report Delivery Delay - Resolved 10/04/2020 For Medicare Submitters Medicare 277CA Delivery Delay for JE and JF from 9:40 AM on 10/04/2020 to current.

Production Alert Archives

 

What's New

Noridian EDISS Gateway Transition Go-Live!
For All Iowa Medicaid Submitters

 

The Gateway transition will take place on October 18, 2020. All current Iowa submitters will be transitioned into the new Gateway based on the combination of submitter type and transaction type.

 

Please see the EDISS Gateway Transition page for all external documentation relevant to the EDISS Gateway Update.

 

This transition will be a hard cutover:

 

Task Finish Summary of Phase:
MCO/Encounter Cutover 10/18/2020 All MCO/Encounter transactions will be moved out of the legacy gateway.
Legacy credentials will be terminated on 10/18/2020
Web Portal Cutover 10/18/2020 All Web Portal Users and corresponding functionality will be moved out of the legacy gateway.
Legacy credentials will be terminated on 10/18/2020

 

Update to Noridian EDISS Transition
For All Iowa Medicaid Submitters

 

EDI Support Services (EDISS) is working to transition all Iowa Medicaid MCO/Encounter transactions, Fee for Service/Web Portal users and all existing Iowa Medicaid Web Portal functionality out of our legacy EDI Gateway.

 

This Gateway transition is scheduled to take place on October 18, 2020. We are excited about the enhanced support capabilities and the new tools this transition will provide to our EDI support staff to better assist our Submitter Community!

 

Please read below for the most recent updates regarding this transition. All current Iowa submitters will be transitioned into the new Gateway based on the combination of submitter type and transaction type.

 

NOTE: As this transition is a hard cutover, starting on October 19, 2020 all submitters impacted by this transition will need to be aware of the following:

  • The inbound/outbound directory paths have been adjusted:
    • New Submitter path for file submission: /outbox/X12/EDI/Inbound/Interchange
    • New Submitter path for file retrieval: /inbox/EZComm/EDI/Inbound/Interchange
    • Compressed or Zipped files will need to be submitted to a different directory than standard X12 files. Path to compressed file submission: /outbox/EZComm/EDI/Inbound/Interchange
  • As this transition is a hard cutover, starting on October 19, 2020 all submitters impacted by this transition will need to begin using their new user credentials. The new submission/retrieval paths will be needed at that time for applicable submitter types.
  • EDI will be putting Production setups on hold for all Iowa Medicaid submitters beginning October 2, 2020. This hold will remain in place until the October 19, 2020 Go Live in the new gateway.
  • New credentials will be issued on October 12, 2020. These credentials will be faxed, and you are required to confirm that the fax number on file in EDISS Connect is correct in order to receive these credentials.
  • All web portal users can utilize the following password management website: https://accountmgt3.edissweb.com/
    • All web portal users are expected to manage their own credentials and appropriately update their password every 60 days.

Based off the submission methods and functionality involved, this transition will be a hard cutover:

 

Task Start Finish Summary of Phase:
Gateway Pilot 08/28/20 10/09/2020 The Pilot Group, a subset of MCOs and Web Portal users, will conduct initial production submissions as BETA testers.
MCO/Encounter Cutover TBD 10/18/2020 All MCO/Encounter transactions will be moved out of the legacy gateway.
Legacy credentials will be terminated on 10/11/2020
Web Portal Cutover TBD 10/18/2020 All Web Portal Users and corresponding functionality will be moved out of the legacy gateway.
Legacy credentials will be terminated on 10/11/2020

 

All external documentation relevant to the EDISS Gateway Update will be stored on the EDISS Gateway Transition page during this transition as they become available.

 

ISA13 Requirement for Claim Submission Calls
For All Submitters

 

To provide the most efficient customer service possible for our Submitter community, EDISS will be implementing a change to what information is required when calling for claim submission assistance. Effective 8/1/2020, EDISS will require the ISA13 (Interchange Control Number) element from the inbound file for questions regarding claim submissions. This will specifically be required for Submitters who send more than 500 inbound files per day or in cases where the inbound file is not able to be located.

 

Providing this information ensures that EDISS reviews the correct file. Callers who do not have this may be asked to call back once they have obtained the ISA13 element.

 

A message from Noridian on COVID-19 and business continuity

 

Noridian Healthcare Solutions, LLC remains committed to its role in supporting essential functions for the Medicare FFS and Medicaid programs during the COVID-19 pandemic. Last week we moved 900 employees to temporary work from home. With nearly half of our employee base telecommuting already, we were very prepared for that move. Our process was organized, controlled, and phased to provide for continuity of business operations and the safety of our employees. Today 99 percent of our employees are work-from-home. Each of our office locations is closed, and access to those is restricted to a handful of employees with an approved business need. Those employees are operating under CDC recommended social distancing. We will continue to perform our work with quality and care.

 

EDISS Connect Status Checks

 

Effective July 1, 2019, all production status checks will be required to be done through the EDISS Connect website. Anyone calling to verify a provider’s status or locate the provider’s Submitter ID, will be redirected to their vendor/provider profile to review the information. The following are a list of helpful tips:

  • EDI Support Services (EDISS) suggests that large facilities or vendors designate a person to be in charge of creating individual users for their EDISS Connect accounts
  • EDISS Connect users will go inactive after 60 days of inactivity and be removed from account after 90 days of inactivity
  • To view transaction status and locate provider’s Submitter ID:
    • Providers: Select Manage Transactions and click on NPI
    • Vendors: Select Manage Processing Providers, search for NPI and click on it

For instructions on how to add a user or check provider status, there are User Guides for both providers and vendors. To view the guides, select the Registration in navigation menu above.

 

Medicare Beneficiary Identifier (MBI) Transition
For All Medicare Submitters

 

Starting 1/1/2020, all Medicare claims must be submitted using the Medicare Beneficiary Identifier (MBI).

 

The Centers for Medicare & Medicaid Services (CMS) finished issuing new Medicare cards. The new cards replaced Health Insurance Claim Numbers (HICNs) with MBIs as required by the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA).

 

Use the MBI instead of the HICN, and do not use hyphens or spaces with the MBI. Claims submitted using the HICN as the beneficiary identifier will not be forwarded for processing. Electronic claims submitted without a valid MBI will receive an A7:164:IL rejection on a 277CA report.

 

MLN Matters number SE18006 provides guidance on obtaining individual MBI's, and their usage.

 


 

 

 

Current System Status

Quick Links

Scheduled Maintenance Downtime
for HIPAA Production Line