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EDISS to End Support of Modem Technology
For All Direct Submitters
With technology and connectivity advancements through the years, modem technology has outlived its relevancy within the Healthcare industry. Noridian Healthcare Solutions (NHS) has begun its efforts to sunset support of modem technologies.
NHS will no longer support modem functionality after October 1st, 2018.
Any provider or vendor who utilizes modems for connectivity and data exchange with Noridian will need to find alternative methods for this transfer. To learn more about this effort, click here.
NOTE: NHS and EDISS cannot assist with making this decision for your organization. We encourage your facility to research and determine which Network Service Vendor fits with your unique needs.


EDISS Remittance Advice Process Change
Based on recent CMS direction involving suppression of Standard Paper Remittance Advice (SPR) outlined in Change Request (CR) 10151, EDI Support Services (EDISS) is implementing a process change for Medicare 835 Remittance Advice recipients.
CR10151 eliminates the issuance of SPRs to providers/suppliers who have been receiving Electronic Remittance Advice (ERA). More details around the CR can be found here:
Part B providers are encouraged to register for the full remittance advice option in NMP. For more information on NMP registration and functionality, please visit

Production Alerts

Medicare Remittance Advice Delay — 7/30/2018 - Resolved
For Medicare Part B OR Submitters

The remittance advice for Medicare Part B OR for August 14, 2018, have delivered.

Claim Processing Delay — 7/30/2018 - Resolved
For All Submitters

EDI Support Services (EDISS) experienced a processing issue impacting a subset of files sent on July 27, 2018, between 7:30 AM through 2:35 PM (CST). TA1, 999 and 277CA reports for these files are currently delayed. No Trading Partner action is required to correct this issue.

Medicare Remittance Advice Delay — 7/31/18 - Resolved
For Medicare Part A WA Submitters

The remittance advice for Medicare Part A WA for July 31, 2018, have delivered.

Duplicate Report Delivery — 7/31/2018 - Resolved
For All Submitters

EDI Support Services (EDISS) has identified that a small subset of Submitters may have received duplicate reports (TA1, 999 and 277CA) on July 30, 2018, between 1:11 PM through 2:46 PM (CST). These duplicate reports should be disregarded.


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