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Production Alerts Archive

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Title Submitters Affected Description
277CA Delivery Delay - Resolved 05/28/2024 For All Submitters Medicare 277CA Delivery Delay for JE and JF on 5/28/2024.
Iowa Medicaid Web Portal Unavailable - Resolved 05/20/2024 For IA Medicaid Submitters The IA Medicaid Web Portal is unavailable at this time. EDISS is working to resolve the issue and apologizes for the inconvenience.
EDISS Maintenance - Resolved 05/19/2024 For All Submitters EDISS has extended the maintenance window for Sunday, 5/19/2024.
277CA Delivery Delay - Resolved 05/17/2024 For Part A & B Medicare Submitters Medicare 277CA delay for all Part A and B regions for 5/17/2024.
Medicare Remittance Advice Delivery Delay - Resolved 05/16/2024 For Part A & B Medicare Submitters Medicare Remittance Advice and 277CA delay for all Part A and B regions for 5/16/2024.
277CA Delivery Delay - Resolved 05/13/2024 For All Submitters Medicare 277CA delay for all regions 5/13/2024.
Gateway Connection Errors - Resolved 05/07/2024 For All Submitters EDISS is currently experiencing an issue with the EDI Gateway. Claim collection and connectivity are impacted. EDI is working to resolve this on 5/7/2024.
EDISS Maintenance - Resolved 04/28/2024 For All Submitters EDISS will have an extended maintenance window starting at 8:00PM Saturday, 4/27/2024 and continuing until Sunday, 12:00PM on 4/28/2024.
SFTP/Gateway Connection Errors - Resolved 04/26/2024 For All Submitters EDISS is encountering SFTP errors on 4/26/2024. We apologize for the inconvenience.
EDI Experience Intermittent Gateway Connection Error - Resolved 04/22/2024 For All Submitters For 4/22/2024, EDISS is currently experiencing an intermittent Gateway connection error. We apologize for the inconvenience.
Medicare Remittance Advice Delivery Delay - Resolved 04/12/2024 For All Submitters Medicare Remittance Advice Delivery Delay for All Regions.
EDISS Contact Center Call Volume For All Submitters The EDI Contact Center is experiencing high call volumes due to the Change Healthcare cyber incident. Thank you for your patience.
EDISS Maintenance - Resolved 03/17/2024 For All Submitters EDISS will have an extended maintenance window starting at 8:00PM Saturday, 3/16/2024 and continuing until Sunday, 12:00PM on 3/17/2024.
File Submission Error - Resolved 03/04/2024 For All Submitters EDI Support Services experienced a systems issue between 11:00am on 3/3/2024 until 7:00am on 3/4/2024. During this time, submitted files did not process or generate reports. No action is needed from the submitters. Files are being identified and processed as needed.
NMP Claim Submission Error - Resolved 02/19/2024 For All Submitters NMP Claim Submittal Error: Starting on 2/5/2024 and continuing until late on 2/14/2024, NMP encountered permission issues that prevented claim files from being moved through the EDI processes.
EDISS Contact Center Phone Lines Down - Resolved 02/15/2024 For All Submitters Due to a technical issue, the EDISS Contact Center phone lines are temporarily down. We are working to get this issue resolved and apologize for the inconvenience.
Medicare Remittance Advice Delivery Delay - Resolved 02/01/2024 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B AZ, UT, MT & CA on 2/1/2024
NCE ACE Date of service Error - Resolved 01/15/2024 For Part A Medicare Submitters Medicare Part A claims for JE and JF submitted from 12/31/2023 through 1/5/2025 incorrectly received an NCE ACE edit for Date of Service. This issue has been resolved. If a submitter has received this NCE in error, please resubmit any affected claims. We apologize for the inconvenience.
277CA Delivery Delay - Resolved 01/05/2024 For All Medicare Submitters Medicare 277CA Delivery Delay for JE and JF on 1/4/24.
Medicare Remittance Advice Delivery Delay - Resolved 01/03/2024 For All Medicare Submitters Medicare Remittance Advice Delivery Delay for a subset of Part A JE and JF and for Part B CA, CB, OR and UT for 1/3/2024.
HIPPS Code Error - Resolved 11/27/2023 For All Submitters An issue with HIPPS code logic beginning 11/13/2023 has also impacted certain HCPCS code processing in Part A. Please refer to NoridianMedicare.com for additional information on the HIPPS code issue. Noridian is researching a workaround for the HCPCS issue and will update when this is completed. When either a workaround or a fix from the FISS Maintainer is in place, claims that were improperly rejected for invalid HCPCS Codes can be resubmitted. We apologize for the inconvenience.
277CA Delivery Delay - Resolved 11/08/2023 For All Medicare Submitters Medicare 277CA Delivery Delay on 11/8/2023
SmartEdit Rejection Timeout - Resolved 11/02/2023 For All Medicare Submitters For Medicare files submitted 10/5/2023 to 10/30/2023, that received SmartEdit rejections related to Timeouts or Cannot Invoke -- EDISS is asking that affected claims be resubmitted that are not on file with the payer. For Medicare files submitted 10/5/2023 to current, that received SmartEdit rejections related to Cannot Convert Properties -- EDISS is working on a resolution and are asking that Submitters do not take action at this time. Updated 11/2/23 -- For Medicare files submitted between 10/30/2023 at 11:25pm thru 11/1/2023 at 8:00am, that received Smart Edit rejections related to No DataManager Module Found -- EDISS has resubmitted the majority of affected files and are asking submitters to resubmit claims that are not found in the payer system. EDISS is working diligently to determine a resolution for these SmartEdit issues, and we apologize for the inconvenience.
Medicare Remittance Advice Delivery Delay - Resolved 10/25/2023 For Part B Medicare Submitters Medicare Part B OR Remittance Advice Delivery Delay on 10/25/23
277CA Delivery Delay - Resolved 10/27/2023 For All Medicare Submitters EDISS is encountering a systems issue that is causing a delay in the delivery of Medicare 277CA reporting. No action is needed, and reporting will resume processing when the issue is resolved.
EDISS Processing Error - Resolved 10/19/2023 For All Submitters EDI files are not being processed due to an error encountered at 1:30pm.
Iowa Medicaid Remittance Advice Delivery Delay - Resolved 10/18/2023 For IA Medicaid Submitters Iowa Medicaid Remittance Advice Delivery Delay for 10/18/23.
Medicare Remittance Advice Delivery Delay - Resolved 10/11/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Medicare Part B OR on 10/11/23.
Invalid 277CA edits - Resolved 10/10/2023 For All Medicare Submitters For all Medicare Providers: EDISS was seeing instances of invalid 277CA edits being produced from 10/5/2023. These edits included messages about Blank Smart Edits and Timed Out transactions. Please be advised that these impacted files have been resubmitted by EDISS and no action is required from you.
277CA Delivery Delay - Resolved 10/06/2023 For All Medicare Submitters EDISS is encountering a systems issue that is causing a delay in the delivery of Medicare 277CA reporting. No action is needed, and reporting will resume processing when the issue is resolved.
Iowa Medicaid Remittance Advice Delivery Delay - Resolved 10/04/2023 For IA Medicaid Submitters IME Remittance Advice delivery delay for 10/4/23.
Iowa Medicaid Web Portal Unavailable - Resolved 10/02/2023 For IA Medicaid Submitters The IA Medicaid Web Portal is unavailable at this time. EDISS is working to resolve the issue and apologizes for the inconvenience.
Medicare Remittance Advice Delivery Delay - Resolved 09/28/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Medicare Part B OR on 9/28/23
277CA Delivery Delay - Resolved 09/28/2023 For All Medicare Submitters Medicare 277CA Delivery Delay for JF for 9/28/23
Medicare Remittance Advice Delivery Delay - Resolved 09/13/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice delivery delay for UT on 9/13/23.
EDI Connect and Iowa Medicaid Web Portal Unavailable - Resolved 09/10/2023 For All Submitters EDI Connect and the Iowa Medicaid portal are currently down for maintenance. They should both be available by 2:00 PM CDT. We apologize for any inconvenience.
Medicare Remittance Advice Delivery Delay - Resolved 08/30/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice delivery delay for AZ, MT and UT for 8/30/2023.
277CA Remittance Advice Delivery Delay - Resolved 08/29/2023 For All Medicare Submitters Medicare Part A and Part B 277CA Delivery Delay for all regions for 08/29/2023.
Medicare Remittance Advice Delivery Delay - Resolved 08/23/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B WA on 8/23/2023.
Iowa Medicaid Web Portal Maintenance - Resolved 08/22/2023 For IA Medicaid Submitters The IA Medicaid Web Portal is undergoing maintenance starting at 10:30am 8/22/23.
Medicare Remittance Advice Delivery Delay - Resolved 08/09/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Medicare Part B OR on 8/9/23
Iowa Medicaid Web Portal Unavailable - Resolved 08/04/2023 For IA Medicaid Submitters For the IA Web Portal: Users may experience connectivity issues on 8/4/2023 between the hours of 12:00AM and 6:00AM CDT. We apologize for the inconvenience this may cause.
Noridian Iowa Verizon Circuit Maintenance - Resolved 08/01/2023 For IA Medicaid Submitters The Noridian Iowa Verizon Circuit had unexpected maintenance performed between 12AM and 6AM on 8/1/2023. The maintenance was expected to result in downtime of less than one hour.
277CA Remittance Advice Delivery Delay - Resolved 07/31/2023 For All Medicare Submitters Medicare Part A and Part B 277CA Delivery Delay for JF Region for 07/31/2023.
Medicare Remittance Advice Delivery Delay - Resolved 07/19/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B CA & NV on 7/18/2023, Medicare Remittance Advice Delivery Delay for UT on 7/19/2023, Medicare Remittance Advice Delivery Delay for Part A on 7/19/2023
IME Medicaid and Connect Portal Down - Resolved 07/05/2023 For IME Medicaid and Connect Portal Submitters The connection with IME Medicaid and Connect Portal is currently down on 7/3/2023
EDISS Maintenance - Resolved 07/02/2023 For All Submitters The maintenance window has been extended, due to unexpected issues. on 7/02/2023.
EDISS Maintenance - Resolved 06/28/2023 For Part A Medicare Submitters The maintenance window has been extended, due to unexpected issues on 6/25/2023.
Medicare Remittance Advice Delivery Delay for Part B UT - Resolved 06/21/2023 For Part A Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B UT on 6/21/2023
277CA Delivery Delay - Resolved 06/01/2023 For Part A Medicare Submitters Medicare Part A 277CA Delivery Delay for JF NW and OR on 6/1/2023.
277CA Delivery Delay - Resolved 06/01/2023 For Part A Medicare Submitters Medicare Part A 277CA Delivery Delay for JF NW and OR on 6/1/2023.
277CA Delivery Delay - Resolved 05/30/2023 For All Medicare Submitters Medicare Part A and Part B 277CA Delivery Delay for all regions for 05/30/2023.
Iowa Medicaid Remittance Advice Delivery Delay - Resolved 05/24/2023 For All Medicaid Submitters Iowa Medicaid Remittance Advice Delivery Delay for 5/24/23.
EDISS Maintenance - Resolved 05/21/2023 For All Submitters The EDISS Maintenance Window has been extended past 12:00 PM on 5/21/2023. We will update this notification when the maintenance is complete. Thank you for your patience.
Medicare Remittance Advice Delivery Delay for Part B OR - Resolved 05/10/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B OR for 5/10/2023.
Medicare Remittance Advice Delivery Delay for Part B UT - Resolved 05/4/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B UT for 5/4/2023.
Medicare Remittance Advice Delivery Delay for Part B OR - Resolved 05/02/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B OR for 5/02/2023.
277CA Delivery Delay - Resolved 04/28/2023 For All Medicare Submitters 277CA Delivery Delay for all Medicare submitters from 12:00 AM on 04/28/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/13/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for UT on 4/13/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/12/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for OR and AK on 4/12/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/11/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for OR and AK on 4/11/2023.
Medicare Report Downloading Issues - Resolved 04/10/2023 For All Medicare Submitters Noridian is working on resolving intermittent issues with report downloading for all lines of business this morning. We apologize for the inconvenience!
Medicare Holiday Closure Notification - Resolved 04/7/2023 For All Medicare Submitters The Noridian Medicare Call Center is closed for the Good Friday holiday, with the exception of Iowa Medicaid, which will be open 8-4:30 pm CST.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/6/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for OR on 4/6/2023.
Iowa Medicaid Remittance Advice Delivery Delay - Resolved 04/05/2023 For IA Medicaid Submitters IME Remittance Advice delivery delay for 4/5/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/05/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for OR and WY on 4/5/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/04/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 4/4/2023.
Iowa Medicaid Web Portal Unavailable - Resolved 3/31/2023 For IA Medicaid Submitters The IA Medicaid Web Portal is unavailable at this time. EDISS is working to resolve the issue and apologizes for the inconvenience 3/31/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/31/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B UT for 3/31/23.
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/29/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 3/29/23.
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/28/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 3/28/23.
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/24/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B UT for 3/24/23
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/23/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 3/23/23.
Iowa Medicaid Remittance Advice Delivery Delay - Resolved 3/22/2023 For IA Medicaid Submitters Iowa Medicaid Remittance Advice delay for 3/22/2023
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/22/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 3/22/23.
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/21/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 3/21/2023
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/16/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 3/16/2023
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/15/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B OR for 3/15/23
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/14/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B OR for 3/14/23
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/10/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for OR for 3/10/2023
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/8/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 3/8/23
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/2/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for OR for 3/2/2023
Medicare Part B Remittance Advice Delivery Delay - Resolved 3/1/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B UT for 3/1/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/28/2023 For Part B Medicare Submitters Medicare Advice Remittance delivery delay for Part B OR for 2/28/23
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/24/2023 For Part B Medicare Submitters Medicare Advice Remittance delivery delay for Part B OR for 2/24/23
IA Medicaid Real Time transactions Unavailable - Resolved 2/24/2023 For All Medicaid Submitters A Medicaid Real Time transactions will be unavailable from 12:00am to 6:00am (CST) due to circuit maintenance on 2/24/23.
Unexpected Maintenance on External Gateways - Resolved 2/22/2023 For All Medicare/Medicaid Submitters EDISS will be performing unplanned maintenance on the EDI Gateway starting at 8:00 PM (CST) on 2/22/2023. We will communicate when the connection is restored. Unplanned maintenance was completed by 9:00pm on 2/22/23. All systems were made available.
Issue with Connectivity - Resolved 2/22/2023 For All Medicare/Medicaid Submitters EDI is currently experiencing an issue with the EDI Gateway. Claim collection and connectivity are impacted. EDI is working to resolve 2/22/2023.
Iowa Medicaid Remittance Advice delivery delay - Resolved 2/22/2023 For All Medicaid Submitters Iowa Medicaid Remittance Advice delivery delay for 2/22/2023.
Medicare Remittance Advice Delivery Delay - Resolved 2/21/2023 For All Medicare Submitters Medicare Remittance Advice delivery delay for a subset of Part A JE/JF and Part B AZ and WA for 2/21/23.
EDI Gateway is Currently Unavailable. - Resolved 2/21/2023 For All Medicare/Medicaid Submitters The EDI Gateway is currently unavailable. EDISS is working on a resolution 2/21/2023.
EDI Gateway is Currently Unavailable. - Resolved 2/17/2023 For All Medicare/Medicaid Submitters The EDI Gateway is currently unavailable. EDISS is working on a resolution 2/17/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/15/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for Part B OR for 2/15/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/14/2023 For Part B Medicare Submitters Medicare Remittance Advice delivery delay for 2/14/2023 for Part B OR and UT.
Issue with Connectivity - Resolved 2/14/2023 For All Medicare/Medicaid Submitters EDI is currently experiencing an issue with the EDI Gateway. Claim collection and connectivity are impacted. EDI is working to resolve 2/14/2023.
Unexpected Maintenance on External Gateways - Resolved 2/10/2023 For All Medicare/Medicaid Submitters External Gateways are currently down for unexpected maintenance 2/10/2023
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/10/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for 2/10/2023 for Part B UT
EDISS is Currently Experiencing SFTP Connection - Resolved 2/10/2023 For All Medicare/Medicaid Submitters

System Alert: EDISS will be conducting unscheduled maintenance starting at 8:00 PM (CST) on 2/9/2023 that is expected to last until 2:00 AM (CST) on 2/10/2023. We apologize for the inconvenience.

EDISS Gateway System: EDISS will be conducting unscheduled Gateway maintenance starting at 8:00 PM (CST) on 2/9/2023 that is expected to last until 2:00 AM (CST) on 2/10/2023. We apologize for the inconvenience.

EDISS Experienced a System Disruption - Resolved 2/10/2023 For All Medicare/Medicaid Submitters EDISS experienced a system disruption the evening of 2/8/2023 that lasted until 8:30 AM (CST) on 2/9/2023. During this time, submitted files did not process and generate reports. If you sent files in this window and did not receive expected reports, please resubmit the impacted files.
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/9/2023 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for 2/9/2023 for Part B UT
All EDISS telephone lines are currently unavailable - Resolved 2/6/2023 For All Medicare/Medicaid Submitters All EDISS telephone lines are currently unavailable. We are working to resolve the issue and apologize for the inconvenience 2/6/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/2/2023 For Part B Medicare Submitters Medicare Remittance Delivery Delay for Part B OR for 2/2/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 2/1/2023 For Part B Medicare Submitters Medicare Remittance Delivery Delay for Part B OR for 2/1/2023.
Extended maintenance time - Resolved 1/27/2023 For All Medicare/Medicaid Submitters Extended maintenance time is needed on Sunday 1/29/2023, as files are not processing. We are working on the issue and apologize for the inconvenience 1/29/2023.
Medicare Part A and Part B Remittance Advice Delivery Delay - Resolved 1/27/2023 For All Medicare Submitters Medicare Remittance Advice Delivery Delay for Medicare Part A and B for 01/27/2023.
SFTP Connection Errors - Resolved 1/27/2023 For All Medicare/Medicaid Submitters EDI experienced a processing issue on 01/27/2023 between 4:30AM and 9:00AM (CST) that impacted a subset of submitters and claim files. If your submissions on 01/27/2023 did not receive subsequent 999 and 277CA reports, please resubmit these files at your earliest convenience 1/27/2023.
SFTP Connection Errors - Resolved 1/26/2023 For All Medicare/Medicaid Submitters EDISS is experiencing SFTP connection errors on 1/26/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 1/26/2023 For Part B Medicare Submitters Medicare Part B Remittance Advice delivery delay for OR and UT on 1/26/2023.
Iowa Medicaid Remittance Advice delivery delay - Resolved 1/25/2023 For All Medicaid Submitters Iowa Medicaid Remittance Advice delivery delay for 1/25/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 1/24/2023 For Part B Medicare Submitters Medicare Remittance Delivery Delay for Part B OR for 1/24/2023.
Real Time and PPACA transactions will not be available - Resolved 1/19/2023 For All Medicare/Medicaid Submitters Iowa Medicaid and PPACA only - Real Time and PPACA transactions will not be available between midnight and 6:00 AM this evening 1/19/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 1/19/2023 For Part B Medicare Submitters Medicare Remittance Delivery Delay for Part B OR for 1/19/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 1/11/2023 For Part B Medicare Submitters Medicare Remittance Delivery Delay for Part B OR for 1/11/2023.
Iowa Medicaid Remittance Advice delivery delay - Resolved 1/11/2023 For All Medicaid Submitters Iowa Medicaid Remittance Advice delivery delay for 1/11/2023.
Iowa Medicaid Remittance Advice delivery delay - Resolved 1/5/2023 For All Medicaid Submitters Iowa Medicaid Remittance Advice delivery delay for 1/5/2023.
Medicare Part B Remittance Advice Delivery Delay - Resolved 1/4/2023 For Part B Medicare Submitters Medicare Remittance Delivery Delay for Part B UT for 1/4/2023.
Medicare Report Delay For All Medicare Submitters All Medicare 835 and 277CAs are delayed for 12/29/2022
Iowa Medicaid Remittance Advice delivery delay - Resolved 12/29/2022 For All Medicaid Submitters Iowa Medicaid Remittance Advice delivery delay for 12/28/2022.
Real Time and PPACA transactions will not be available - Resolved 12/29/2022 For All Medicare/Medicaid Submitters EDISS is experiencing connection errors with PPACA and Real Time Transactions. We are working on a resolution 12/28/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 12/22/2022 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B UT for 12/22/2022.
Iowa Medicaid Remittance Advice delivery delay - Resolved 12/22/2022 For All Medicaid Submitters Iowa Medicaid Remittance Advice delivery delay for 12/21/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 12/21/2022 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B UT for 12/21/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 12/15/2022 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B OR and UT for 12/15/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 12/14/2022 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B OR for 12/14/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 12/13/2022 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B OR for 12/13/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 12/13/2022 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B AZ for 12/12/2022.
Unexpected Maintenance on External Gateways - Resolved 12/10/2022 For All Medicare/Medicaid Submitters Servers are down for unscheduled maintenance for approximately two hours. We apologize for the inconvenience 12/10/2022.
SFTP/Gateway Connection Errors - Resolved 12/06/2022 For All Medicare/Medicaid Submitters EDI is currently experiencing an issue with the EDI Gateway. Claim collection and connectivity are impacted 12/6/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 11/17/2022 For Part B Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B MT and UT for 11/17/2022.
EDI Experience Intermittent Gateway Connection Error - Resolved 11/17/2022 For All Medicare/Medicaid Submitters EDI is continuing to experience intermittent Gateway connection error. We appreciate your patience 11/16/2022.
Unexpected Maintenance on External Gateways - Resolved 11/15/2022 For All Medicare/Medicaid Submitters EDI will be performing unscheduled maintenance on Gateway services starting at 5:00 PM (CST). Anticipated downtime is 1 hour. We appreciate your patience 11/15/2022.
SFTP/Gateway Connection Errors - Resolved 11/16/2022 For All Medicare/Medicaid Submitters EDI is currently experiencing an issue with the EDI Gateway. Claim collection and connectivity are impacted. EDI is working to resolve and appreciates your patience 11/15/2022.
IME Web Portal Maintenance - Resolved 11/8/2022 For All Medicaid Submitters The IME Web Portal will be undergoing maintenance starting at 5:00 PM on 11/08/2022. The maintenance is expected to take approximately 30 minutes 11/8/2022.
EDISS SFTP Connection is Down - Resolved 11/3/2022 For All Medicare/Medicaid Submitters The EDISS SFTP connection is down, and we are working on resolving the issue 11/3/2022.
Unexpected Maintenance on External Gateways - Resolved 11/1/2022 For All Medicare/Medicaid Submitters The EDISS SFTP connection will be down for maintenance starting at 11:00 AM (CST) for approximately 1 hour 11/1/2022.
Medicare Part B Remittance Advice Delivery Delay - Resolved 10/31/2022 For Part B Medicare Submitters Medicare Part B Remittance Advice Delivery Delay for AZ for 10/31/2022.
Unexpected Maintenance on External Gateways - Resolved 10/24/2022 For All Medicare/Medicaid Submitters EDISS will be undergoing system maintenance starting at 2:30pm (CST) on 10/24/2022. Maintenance is expected to take 1 hour.
Extended Maintenance Window - Resolved 10/23/2022 For All Medicare/Medicaid Submitters EDISS system maintenance window was extended beyond 12:00 PM (CST) on 10/23/22. Maintenance was completed at 5:15 PM.
EDI Experience Intermittent Gateway Connection Error - Resolved 10/20/2022 For All Medicare/Medicaid Submitters EDISS is experiencing intermittent SFTP connection errors. We are researching the issue and will provide an update when the issue is resolved 10/20/2022.
Medicare Remittance Advice Delivery Duplicate - Resolved 10/19/2022 For Part B Medicare Submitters Duplicate 835s for a subset of Part B WY providers have been sent. If duplicate reports are received, please disregard 10/19/2022.
Medicare Remittance Advice Delivery Delay - Resolved 10/19/2022 For All Medicare Submitters The 10/14/2022 Medicare Remittance Advices for Part A JF and for Part B CA, CB, NV and WA are delayed. EDI is working to resolve the issue and appreciates your patience.
Medicare Remittance Advice Delivery Delay - Resolved 10/17/2022 For All Medicare Submitters Medicare Remittance Advice Delivery Delay for all Submitters for 10/14/2022.
Unexpected Maintenance on External Gateways - Resolved 10/6/2022 For All Medicare/Medicaid Submitters

EDI has completed system maintenance as of 4:00 PM (CST) on the EDI Gateway. We have resumed claim collection and connectivity should no longer be impacted.

EDI is will be performing system maintenance starting today at 10 AM (CST) on the EDI Gateway. During this time, claim collection and connectivity will be impacted. We appreciate your patience and will provide an update when the systems are available 10/6/2022.

EDI Experience Intermittent Gateway Connection Error - Resolved 10/4/2022 For All Medicare/Medicaid Submitters EDI is currently experiencing issues with the EDI Gateway. Claim collection and connectivity are impacted. We are working to resolve it and appreciate your patience. 10/4/2022.
EDI Experience Intermittent Gateway Connection Error - Resolved 9/9/2022 For All Medicare/Medicaid Submitters

Updated site messaging posted at 4:40pm: EDI is still experiencing sporadic connection errors this afternoon. We apologize for the inconvenience.

Updated site messaging posted at 1:15pm:

EDI will be conducting unscheduled system maintenance starting at 1:30 PM CST today (09/09/2022). We suggest submitters hold claim submissions from 1:30 PM CST to avoid any potential disruptions to their processes. Thank you for your cooperation.

EDI is currently experiencing an intermittent issue with the EDI Gateway. Claim collection and connectivity are impacted. We are working to resolve it and appreciate your patience.

EDI Experience Intermittent Gateway Connection Error - Resolved 8/24/2022 For All Medicaid Submitters EDISS is experiencing intermittent connectivity issues with Iowa Medicaid batch and real-time 200 series transactions. We apologize for any inconvenience 8/24/2022.
Report Delivery Delay - Resolved 8/23/2022 For All Medicare/Medicaid Submitters 277CA and Remittance Advice delivery delay for all jurisdictions from 11:30 PM on 08/22/2022. EDISS is currently working to resolve and apologizes for any inconvenience.
Report Delivery Delay for Medicare Part B - Resolved 8/19/2022 For Medicare Part B Submitters Remittance advice and 277CA delivery delay for Part B submitters on 8/18/22.
Medicare Remittance Advice Delivery Delay - Resolved 8/17/2022 For All Medicare Submitters Medicare Remittance Advice Delivery Delay for all Submitters for 08/17/2022.
EDI Experience Intermittent Gateway Connection Error - Resolved 8/16/2022 For All Medicare/Medicaid Submitters EDISS is experiencing intermittent SFTP connection errors. Research is in progress and an update will be provided with the issue is resolved 10/17/2022.
EDI Experience Intermittent Gateway Connection Error - Resolved 8/16/2022 For All Medicare/Medicaid Submitters EDISS is currently experiencing an issue with the EDI Gateway. Claim collection and connectivity are impacted for all submitters. We are working to resolve this and appreciate your patience 8/16/2022.
EDI Experience Intermittent Gateway Connection Error - Resolved 8/16/2022 For All Medicare/Medicaid Submitters EDISS is currently experiencing connection errors for all submitters using Batch and Fast Batch services. We are working to restore connections and will provide an update as soon as possible. 8/15/2022.
Unexpected Maintenance on External Gateways - Resolved 8/15/2022 For All Medicare/Medicaid Submitters EDISS will be performing unscheduled system maintenance from 8-9PM on 8/15/22.
Duplicate Remittance Advice - Occurred 08/10/2022 For IA Medicaid Submitters Duplicate 835s may have been sent to a subset of IA providers. No action is needed; we apologize for the inconvenience.
IA Medicaid Web Portal Maintenance - Resolved 07/31/2022 For IA Medicaid Submitters The IA Medicaid Web Portal was down on Saturday, 7/30/22 from approximately 6am to 11am. The Portal was also down on Sunday, 7/31/22 until 12:45pm due to maintenance.
IA Medicaid Web Portal Maintenance - Resolved 07/31/2022 For IA Medicaid Submitters The weekly maintenance window was extended for the IA Medicaid Web Portal on Sunday, 07/31/2022 until 12:45PM.
IA Medicaid Web Portal Maintenance - Resolved 07/30/2022 For IA Medicaid Submitters The IA Medicaid Web Portal was down on Saturday, 07/30/22 from approximately 6AM to 11AM.
System Maintenance - Resolved 07/24/2022 For All Submitters EDISS Gateway maintenance downtime was extended beyond 12PM to 3PM on Sunday, 07/24/22.
Medicare Remittance Advice Delivery Delay - Resolved 07/20/2022 For All Medicare Submitters Medicare Part A and Part B 277CA Delivery Delay for all regions for 07/20/2022.
Duplicate Remittance Advice - Occurred 07/13/2022 For IA Medicaid Submitters Iowa Medicaid submitters may have received duplicate 835 Remittance Advice in their mailboxes on 07/13/2022. If impacted, remove the duplicate 835 and/or do not process them.
System Issue - Resolved 07/05/2022 For All Submitters EDI Support Services experienced a systems issue on 07/05/2022 from approximately 2:53 AM to 8:25 AM. During this time, submitted files did not process or generate reports. No action was needed from submitters.
Medicare Remittance Advice Delivery Delay - Resolved 07/01/2022 For All Part B Submitters Medicare Part B Remittance Advice delivery delay for JE and JF (all regions) for 07/01/2022.
Medicare Remittance Advice Delivery Delay - Resolved 06/27/2022 For All Medicare Submitters Medicare Remittance Advice Delivery Delay for Part A JE and for Part B JE for 06/27/2022.
277CA Delivery Delay - Resolved 06/15/2022 For All Medicare Submitters Medicare Part A and Part B 277CA Delivery Delay for all regions for 06/14/2022. Reports completed delivery by 3:30pm on 06/15/2022.
System Issue - Resolved 06/07/2022 For All Submitters EDI Support Services experienced a systems issue on 06/07/2022 from approximately 11:15 AM to 3:30 PM. During this time, submitted files did not process and generate reports. EDISS resolved, and no action was needed by submitters.
PPACA Connectivity - Resolved 06/01/2022 For IA Medicaid Submitters Noridian's PPACA connection with IA Medicaid was down on 06/01/2022 from 8:45am to 9:00am.
System Issue - Resolved 05/25/2022 For All Submitters EDISS experienced connectivity issues with EDI Gateway, PPACA, Real-Time and 200 Series Transactions between 12am 05/24/2022 and 11:30am 05/25/2022.
EDISS Call Center Phone Lines Network Issue - Resolved 05/20/2022 For All Submitters The EDISS Call Center phone lines are down due to a network issue. We are working on the issue and apologize for any inconvenience.
IA Medicaid Web Portal Maintenance - Resolved 05/05/2022 For IA Medicaid Web Portal Submitters The IA Medicaid Web Portal will be undergoing maintenance on 05/05/22 at 8:00 PM CST for approximately one hour. EDISS apologizes for the inconvenience.
EDI Gateway Issue - Resolved 04/21/2022 For All Submitters EDISS experienced intermittent Gateway access errors on 04/20/2022. Claim collection and connectivity were impacted. Batch processing was unavailable. We apologize for the inconvenience and appreciate your patience.
System Issue - Resolved 04/19/2022 For All Submitters EDI Support Services experienced a systems issue from around 9 PM on 4/18/2022 to 12 PM 4/19/2022. During that time, submitted files did not process or generate reports. Delayed reporting was fully delivered by 5:30 PM CST on 4/19/2022.
NCE Informational Edits - Resolved 04/13/2022 For Medicare Submitters NCE Informational Edits: Informational Edits through NCE (STC*A2:20:41) are currently displaying with a U rather than a WQ in the NCE Description line. The second STC line appropriately reflects WQ. Please look to REF*1K for claims that hit these informational edits to note that the claim will process through to the payer. EDISS is working to resolve the appearance of the NCE Description line for informational edits, but claims hitting the informational NCE are processing correctly through to the payer and no action is needed.
NCE Issue - Resolved 04/11/2022 For Medicare Submitters NCE Issue: Medicare submitters may receive a Smart Edit 2843 on claims submitted with a non-specific procedure code with a description starting March 27 in error. Noridian is working to resolve and apologizes for the inconvenience. If a submitter receives this NCE in error, please resubmit. The error may reoccur after resubmission - if this is the case, please hold the claim and resubmit on/after April 11. The issue will be resolved on April 11.
IME Connectivity Maintenance - Resolved 04/08/2022 For IA Medicaid Submitters IME Connectivity Maintenance: IME Connectivity will be down for maintenance from 12:00 AM to 6:00 AM on 4/8/2022.
Iowa Medicaid Maintenance - Resolved 03/31/2022 For IA Medicaid Submitters EDISS performed maintenance to Iowa Medicaid Real-Time, PPACA and Fast Batch services from 5:30 PM to 7:00 PM (CDT) on 3/31/2022. We apologize for the inconvenience.
Network Disruption - Resolved 03/25/2022 For All Submitters EDI Support Services experienced a network disruption on 03/25/2022 from approximately 2:30 AM to 8:00 AM. During this time, submitted files did not process and generate reports. If you sent files in this window and did not receive expected reports, please resubmit the impacted files.
NCE Issue - Resolved 03/25/2022 For All Medicare Submitters NCE Issue: Medicare Submitters may receive a Smart Edit Pattern 20080 on 277CA reports in error. EDI is working to resolve and apologizes for the inconvenience. If a submitter receives this NCE in error, please resubmit. The error may reoccur after resubmission - if this is the case, please hold the claim until EDI is able to turn off or correct the issue.
Systems Issue - Resolved 03/24/2022 For All Submitters EDI Support Services experienced a systems issue on 03/24/2022 from approximately 7 PM to 9:30 PM. During this time, submitted files did not process and generate reports. EDISS is working to resolve and no action is needed by submitters.
IA Medicaid Web Portal Connection Errors - Resolved 03/23/2022 For IA Medicaid Web Portal Submitters IA Medicaid Web Portal users may have experienced an error when attempting to use the portal on 3/23/22. IA Medicaid Web Portal users may experience an error when attempting to use the portal. EDISS is working to resolve and apologizes for the inconvenience.
IA Medicaid Maintenance - Resolved 03/17/2022 For IA Medicaid Submitters IA Medicaid Services had maintenance starting at 5:30 PM (CDT) on 3/17/2022. Maintenance is complete.
SFTP Connectivity Issues - Resolved 03/15/2022 For SFTP Submitters Resolved: EDISS experienced SFTP connection errors on 3/15/22. SFTP connections are fully functional. Thank you for your patience.
IME Connectivity Maintenance - Resolved 03/08/2022 For All IME Submitters IME Connectivity Maintenance: IME Connectivity will be down for maintenance from 12:00 AM to 6:00 AM on 3/8/2022.
SFTP Connectivity Issues - Resolved 03/04/2022 For SFTP Submitters Resolved: SFTP connections are fully functional. We appreciate your patience as we worked through the issue.
Connectivity Issues - Resolved 03/02/2022 For All Submitters Resolved: Connection to the EDI Gateway has been restored. Iowa Medicaid Real-Time services are also fully functional. Thank you for your patience.
999 and 277CA Delays - Resolved 02/16/2022 For All Submitters Resolved: 999 and 277CA reports are delivering appropriately after the 2/3/2022 delay. EDISS continues to monitor and apologizes for any inconvenience.
999 and 277CA Delays - Resolved 02/08/2022 For All Submitters Resolved: 999 and 277CA reports are delivering appropriately after the 2/3/2022 delay. EDISS continues to monitor and apologizes for any inconvenience.
NCE System Maintenance - Resolved 02/06/2022 For All Medicare Submitters Resolved: EDISS maintenance is complete, and all systems are available.
Iowa Medicaid Connectivity Downtime - Resolved 02/02/2022 For IA Medicaid Real-Time Submitters Resolved: Iowa Medicaid Real-Time functionality is back up. EDISS continues to monitor and apologizes for any inconvenience.
Medicare Remittance Advice Delivery Delay - Resolved 02/02/2022 For All Medicare Submitters Medicare Remittance Advice Delivery Delay for a subset of Part A for 01/14/2022.
277CA Delay - Resolved 01/31/2022 For All Submitters 277CA Delivery Delay for all jurisdictions from 6:00 AM on 01/30/2022. EDISS is working to resolve and apologizes for any inconvenience.
Duplicate 277CA Reports - Resolved 01/20/2022 For All Submitters Submitters may receive duplicate 277CA reports indicating a duplicate rejection. If duplicate 277CA reports are received, please disregard. EDISS is working to resolve and apologizes for the inconvenience.
IA Medicaid Web Portal Error - Resolved 01/13/2022 For IA Medicaid Web Portal Users Resolved: The IA Medicaid Web Portal errors users may have received this morning when logging into the IA Medicaid Web Portal have been resolved.
SFTP Connectivity Issues - Resolved 01/13/2022 For SFTP Submitters EDISS is experiencing intermittent SFTP connection errors. We are researching the issue and will provide an update when the issue is resolved.
NCE System Maintenance - Resolved 01/12/2022 For All Medicare Submitters The Production NCE system will be taken offline for maintenance starting at 12PM on 01/12/22.
IA Medicaid Connectivity Issue - Resolved 01/12/2022 For IA Medicaid Submitters Resolved: Noridian's connection with IA Medicaid was down from the morning of 01/11/2022 through the evening of 01/12/2022 but has now been restored. EDISS apologizes for any inconvenience the connection downtime may have caused.
System Maintenance - Resolved 01/09/2022 For All Submitters Resolved: EDISS Production systems maintenance is completed for 01/09/2022. All systems are available.
Medicare Remittance Advice Delivery Delay - Resolved 01/05/2022 For All Submitters Medicare Remittance Advice Delivery Delay for all Submitters for 01/04/2022.
277CA Delay - Resolved 01/04/2022 For All Part A Submitters Medicare Part A 277CA Delivery Delay for JF region for 12/30/2021.
Network Issue - Resolved 01/03/2022 For All Submitters Resolved: Noridian experienced a Network issue on 01/03/2021. EDISS functionality was down. EDISS apologizes for any inconvenience this may have caused.