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Production Alerts Archive

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Title Submitters Affected Description
Iowa Medicaid Web Portal Error - Resolved 08/25/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the IA Medicaid Web Portal. EDI is working to resolve the issue.
277CA Report Delivery Delay - Resolved 08/24/2020 For Medicare Submitters Medicare 277CA Delivery Delay for a subset of JE and JF from 10:35 AM on 8/23/2020 to current.
277CA Report Delivery Delay - Resolved 08/17/2020 For Medicare JF Submitters Medicare 277CA Delivery Delay for a subset of JF from 12:21 PM on 08/17/2020 to current.
Medicare Remittance Advice Delivery Delay - Resolved 08/17/2020 For All Medicare Submitters Medicare Part A and Part B Remittance Advice Delivery Delay for 08/17/2020. This impacts all regions.
Processing Issue Identified and Corrected - Resolved 08/17/2020 For All EDI Gateway Submitters EDI experienced an issue with the EDI Gateway from 08/16/2020 at 3:00 PM to 08/17/2020 at 10:15 AM. Trading Partners were not able to upload transactions at that time. The issue was resolved 08/17/2020 at 10:15 AM.
Iowa Medicaid Web Portal Error - Resolved 08/04/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
Network Issue - Resolved 07/22/2020 For All EDI Gateway Submitters Noridian experienced a Network issue. The EDISS Helpdesk phone lines and other functionality were down. EDISS apologizes for any inconvenience this may have caused.
Iowa Medicaid Web Portal Error - Resolved 07/14/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
Processing Issue Identified and Corrected - Resolved 07/14/2020 For All EDI Gateway Submitters EDI is currently experiencing an issue with the EDI gateway. Trading Partners are not able to upload transactions. EDI is working to resolve and appreciates your patience.
Iowa Medicaid Remittance Advice Delivery Delay - Resolved 07/08/2020 For Iowa Medicaid Submitters Iowa Medicaid Remittance Advice Delivery Delay for 07/08/2020.
Processing Issue Identified and Corrected - Resolved 07/06/2020 For Medicare Part A Submitters Medicare Part A claims from 9:30 AM on 07/05/2020 to 3:15 PM 07/06/2020 were rejecting for invalid codes. Impacted trading partners should resubmit.
Iowa Medicaid Web Portal Error - Resolved 06/26/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
Duplicate Medicare Reports - Resolved 06/24/2020 For All Medicare Submitters A subset of duplicate Medicare reports from 06/15/2020 to 06/21/2020 may be delivered. If duplicate reports are received, please disregard.
Processing Issue Identified and Corrected - Resolved 06/22/2020 For All EDI Gateway Submitters EDI is currently experiencing an issue with the EDI gateway. Trading Partners are not able to upload transactions. EDI is working to resolve and appreciates your patience.
277CA Report Delivery Delay - Resolved 06/16/2020 For Medicare JF Submitters Medicare 277CA Delivery Delay for a subset of JF from 6:44 AM on 6/16/2020 to current.
Iowa Medicaid Web Portal Error - Resolved 06/05/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
EDI Support Services Help Desk Phones Down - Resolved 06/05/2020 For All Submitters The EDI Support Serviced (EDISS) Help Desk is currently unable to take calls due to a service outage. EDI is working to resolve the issue. The EDISS Help Desk is still available to assist through email.
Medicare Part B Remittance Advice Delivery Delay - Resolved 06/04/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for AK, ID, MT, ND, OR, and UT for 06/04/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 06/03/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for AK, ID, MT, OR, SD, UT, and WY for 06/03/2020.
Iowa Medicaid Web Portal Error - Resolved 06/02/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
Iowa Medicaid Web Portal Error - Resolved 05/22/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
Iowa Medicaid Web Portal Error - Resolved 05/15/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
Processing Issue Identified and Corrected - Resolved 05/14/2020 For All EDI Gateway Submitters EDI is currently experiencing an issue with the EDI gateway. Trading Partners are not able to upload transactions.
Medicare Remittance Advice Delivery Delay - Resolved 05/13/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for OR for 05/13/2020.
Iowa Medicaid Web Portal Error - Resolved 05/13/2020 For Iowa Medicaid Submitters Users may experience an error when attempting to work in the Web Portal. EDI is working to resolve the issue.
277CA Report Delivery Delay - Resolved 05/11/2020 For Medicare JF Submitters Medicare 277CA Delivery Delay for JF from 05/08/2020 at 5PM to current.
Medicare Remittance Advice Delivery Delay - Resolved 05/11/2020 For Medicare JF Submitters Medicare Remittance Advice Delivery Delay for Part A and B JF for 05/11/2020.
Medicare Part A Remittance Advice Delivery Delay - Resolved 05/08/2020 For Medicare Part A Submitters Medicare Remittance Advice Delivery Delay for a subset of Part A for 05/08/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 05/05/2020 For Medicare Part B Submitters Part B Remittance Advice Delivery Delay for OR for 05/05/2020.
277CA Report Delivery Delay - Resolved 05/04/2020 For Medicare Submitters Medicare 277CA Delivery Delay for a subset of JE from 10:44 AM on 05/03/2020 to current and for JF from 9:36 AM on 05/03/2020 to current.
Medicare Part A and B Remittance Advice Delivery Delay - Resolved 04/30/2020 For Medicare Submitters Medicare Remittance Advice Delivery Delay for a subset of Part A and for Part B Northern CA, AK, WA, OR, ND, and UT for 04/30/2020.
Iowa Medicaid Remittance Advice Delivery Delay - Resolved 04/29/2020 For Iowa Medicaid Submitters Iowa Medicaid Remittance Advice Delivery Delay for 04/29/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/29/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for ID, MT, OR, and UT for 04/29/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/28/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for MT and UT for 04/28/2020.
Medicare B Remittance Advice Delivery Delay - Resolved 04/24/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for ND, OR, UT, and ID for 04/24/2020.
Processing Issue Identified and Corrected - Resolved 04/23/2020 For Medicare Submitters Noridian EDISS is aware of a delay in processing Medicare A and B files to the data centers. We are working to resolve and appreciate your patience.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/23/2020 For Medicare Part B Submitters Medicare Part A and B Remittance Advice Delivery Delay for OR, UT, MT, ID, and NV for 04/23/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/22/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for ID, OR, SD, and UT for 04/22/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/21/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for 04/21/2020.
Medicare Part A and B Remittance Advice Delivery Delay - Resolved 04/17/2020 For Medicare Submitters Medicare Part A and B Remittance Advice Delivery Delay for 04/17/2020.
Medicare Part A and B Remittance Advice Delivery Delay - Resolved 04/16/2020 For Medicare Submitters Medicare Part A and B Remittance Advice Delivery Delay for 04/16/2020.
Medicare Part A and B Remittance Advice Delivery Delay - Resolved 04/15/2020 For Medicare Submitters Medicare Part A and B Remittance Advice Delivery Delay for 04/15/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/14/2020 For Medicare Part B Submitters Medicare Part A and B Remittance Advice Delivery Delay for 04/14/2020.
Duplicate Remittance Advice - Occurred 4/13/2020 For Medicare Part B Submitters Medicare Part B 835 Issue: Medicare Part B submitters may have received duplicate 835 Remittance Advice from the previous week on 04/13/2020. If impacted, remove the duplicate 835 and/or do not process it. EDISS apologizes for any inconvenience.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/09/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for Northern and Southern CA, NV, and HI for 04/09/2020.
Medicare Part B Claim Status Response Delivery Delay - Resolved 04/08/2020 For Medicare Part B Submitters Medicare Part B Claim Status Response (277) Delivery Delay for 04/06/2020.
Medicare Remittance Advice Delivery Delay - Resolved 04/08/2020 For Medicare Submitters Medicare Remittance Advice Delivery Delay for Part B and a subset of Part A for 04/08/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/07/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for HI and NV for 04/07/2020.
Medicare Part B Remittance Advice Delivery Delay - Resolved 04/06/2020 For Medicare Part B Submitters Medicare Part B Remittance Advice Delivery Delay for WA, OR, AK, and UT for 04/06/2020.
Iowa Medicaid Web Portal Error - Resolved 04/03/2020 For Iowa Medicaid Submitters Users may experience an error when accessing IA Medicaid Web Portal. Please use Internet Explorer to access at this time. EDI is working to resolve the issue.
Processing Issue Identified and Corrected - Resolved 04/02/2020 For All EDI Gateway Submitters EDI experienced intermittent processing issues. If you have not received your reports or remits for 04/02/2020, please try again.
Medicare Part A Remittance Advice Delay - Resolved 3/27/20 For Medicare Part A Submitters Medicare Part A Remittance Advice delivery delay for 03/27/2020 has been resolved. Some files may incorrectly reflect Part B naming conventions rather than Part A. If this prevents retrieval, please contact the EDI Support Services (EDISS) Help Desk. EDISS apologizes for any inconvenience.
Processing Issue Identified and Corrected - Resolved 3/13/20 For All EDI Gateway Submitters EDI was experiencing an issue with the EDI Gateway. Trading Partners were not able to upload transactions.
Medicare Part B OR Remittance Advice Delay - Resolved 3/12/20 For Medicare Part B Oregon Submitters Medicare Part B Remittance Advice Delivery Delay for OR for 3/12/2020.
Processing Issue Identified and Corrected - Resolved 3/10/20 For All EDI Gateway Submitters EDI was experiencing an issue with the EDI Gateway. Trading Partners were not able to upload transactions.
Processing Issue Identified and Corrected - Resolved 3/9/20 For All EDI Gateway Submitters EDI was experiencing an issue with the EDI Gateway. Trading Partners were not able to upload transactions.
Iowa Medicaid Web Portal Unavailable - Resolved 2/21/20 Iowa Medicaid Submitters Users may experience an error when attempting to log into the IA Medicaid Web Portal. EDI is working to resolve the issue.
277CA Report Delivery Delay - Resolved 2/7/20 Medicare JF Submitters Medicare 277CA Delivery Delay for a subset of JF from 5:00 AM (CST) on 02/07/2020 to current.
Remittance Advice Delivery Delay - Resolved 2/7/20 Medicare Submitters Medicare Remittance Advice Delivery Delay for 02/07/2020.
Duplicate Remittance Advice - Occurred 1/29/20 Iowa Medicaid Submitters Direct IME providers may have received duplicate 835 Remittance Advice today. If impacted, they should remove and/or not process the duplicate 835.
277CA Report Delivery Delay - Resolved 1/10/20 Medicare JF Submitters Medicare 277CA Delivery Delay for a subset of JF from 6:40 AM (CST) on 1/10/2020 to current.
Iowa Medicaid Claim Status Unavailable - Resolved 1/8/20 Iowa Medicaid Submitters Users may experience an error when attempting to check Claim status. EDI is working to resolve the issue.
Iowa Medicaid Eligibility and Claim Status Unavailable - Resolved 1/6/20 Iowa Medicaid Submitters Users may experience an error when attempting to check Eligibility or Claim status. EDI is working to resolve the issue.