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EDISS Connect Status Checks

For All Submitters

All production status checks are now required, as of July 1, 2019, to be done through the EDISS Connect website. Anyone calling to verify a provider's status or locate the provider's Submitter ID, will be redirected to their vendor/provider profile to review the information. The following are a list of helpful tips:

  • EDI Support Services (EDISS) suggests that large facilities or vendors designate a person to be in charge of creating individual users for their EDISS Connect accounts.
  • EDISS Connect users will go inactive after 60 days of in activity and be removed from the account after 90 days of inactivity.
  • To view the transaction status and locate the provider's Submitter ID:
    • Providers: Select Manage Transactions and click on the NPI
    • Vendors: Select Manage Processing Providers, search for the NPI and then click on it

For instructions on how to add a user or check provider status, there are User Guides for both providers and vendors at http://www.edissweb.com, select your state and then select Registration.




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November 5, 2019
July 2, 2019