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Noridian Historic Report/Remittance Policy

Effective: January 6, 2014

Effective January 6, 2014, Noridian EDI Support Services (EDISS) will no longer process requests to restore historic reports and/or electronic remittances. Historic documents are any documents older than 30 days, which include the TRN, TA1, 999 and 277CA Acknowledgment reports and the 835 Remittance Advice.

Healthcare industry standards advise retention periods of only 5-7 business days (Various standards are published in the Medicare Claims Processing Manual, Chapter 24). To assist our Trading Partners, EDISS retains all data for retrieval for 30 days. EDISS believes 30 days is ample time for trading partners to receive their reports/transactions from their mailbox.

EDISS strongly suggests all Trading Partners log into their mailbox daily to ensure they are receiving and retaining all items. If Trading Partners are retrieving data via a direct connection, verify the download destination to ensure these files continually are available. Trading Partners are also able to contact their software vendor to discuss the process of saving critical files effectively. Please backup all data you receive from the EDISS mailbox to ensure data is retained in your office.

As a reminder to Medicare Part A providers, CMS published MLN Matters Number SE0447 stating Fiscal Intermediaries will not be allowed to provide hardcopy remits to those providers that receive their remits electronically.

There are several options available if historic documents are needed.

  • Medicare providers in Alaska, American Samoa, Arizona, California, Guam, Hawaii, Idaho, Montana, Nevada, North Dakota, Northern Mariana Islands, Oregon, South Dakota, Utah, Washington and Wyoming can utilize the Noridian Medicare Portal to view single claim remittance data.
  • Medicare providers are also able to check claim status by utilizing the IVR system.
  • Iowa Medicaid providers are able to utilize the Iowa Medicaid Portal Access (IMPA) application for remittance viewing.

If providers are in need of historic EDI claim acceptance reports, providers are able to submit 276 Health Care Claim Status Inquiry requests through Noridian EDI to determine the disposition of their specific claims in question.

*EDISS reserves the right to perform file restore processes for litigation purposes.